Privacy Policy

Last Updated: 19/03/2025

1. Introduction

Welcome to Arts2Walls! We are committed to protecting your privacy and ensuring that your personal information is handled securely and transparently. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, make a purchase, or interact with us.

By using our website (www.arts2walls.com), you agree to the terms outlined in this policy.

2. Information We Collect

We collect different types of personal information to improve your shopping experience and fulfil your orders.

a) Personal Information You Provide

When you:

Make a purchase – We collect your name, email address, phone number, shipping and billing address, and payment details.
Sign up for our newsletter – We collect your name and email address.
Contact us for support – We may collect additional information to assist with your inquiry.

b) Automatically Collected Information

When you visit our site, we may collect:

Browsing data – Your IP address, browser type, and pages visited.
Cookies & tracking technologies – To enhance your experience, track analytics, and personalise content.

3. How We Use Your Information

We use your data to:

Process and ship your orders.
Send you order confirmations and updates.
Respond to customer inquiries and support requests.
Improve our website and services.
Send marketing emails (only with your consent).
Ensure security and prevent fraudulent transactions.

You can opt out of marketing emails at any time by clicking the “Unsubscribe” link in our emails.

4. Sharing Your Information

We do not sell your personal information. However, we may share your data with trusted third parties, including:

Payment processors (e.g., Stripe) to securely process payments.
Shipping carriers to deliver your orders.
Marketing and analytics providers (e.g., Google Analytics, Meta Pixel) to enhance user experience.
Legal authorities, if required by law.

5. Cookies & Tracking Technologies

We use cookies to:

Improve site functionality and speed.
Remember your preferences.
Track how visitors interact with our website.

You can manage cookie preferences in your browser settings.

6. How We Protect Your Data

We take security seriously and implement the following measures:

SSL encryption for secure transactions.
Secure payment processing – We do not store your credit card details.
Access restrictions – Only authorised personnel can access your data.

7. Your Rights & Choices

You have the right to:

Access your personal data.
Request corrections or deletions.
Opt out of marketing communications.

To exercise these rights, contact us at [email protected].

8. Third-Party Links

Our website may contain links to external sites (e.g., Instagram, Pinterest). We are not responsible for their privacy policies.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be reflected on this page with an updated “Last Updated” date.

10. Contact Us

For any privacy-related questions or requests, contact us at:

Email: [email protected]