Shipping

We currently ship Australia-wide only, with free shipping on every order and no minimum spend required.

Each framed print is made to order especially for you. Please allow 7–10 business days for your piece to be produced and dispatched. Once your order has shipped, you will receive a tracking email so you can follow its journey to your door.

If your delivery arrives damaged in transit, please let us know within 7 days of receiving it so we can arrange a replacement or refund.

Returns, Refunds & Guarantee

Because every print is made specifically for you once you order it, we are unable to offer change-of-mind returns.

If an item arrives damaged or faulty, or is not what you ordered, please contact us within 7 days of delivery with photos of the issue, and we will replace or refund it at our cost.

Every framed print carries a 10-year guarantee against defects in materials or workmanship under normal indoor conditions.

Approved refunds are returned to your original payment method within 5–10 business days.

Nothing in this policy limits your rights under the Australian Consumer Law. For full detail, please see our Terms & Conditions.

Need help?

If you have any questions about your order, shipping or a return, please get in touch via our Contact page.